Pamela L Fitness Terms and Conditions

Set out below are the terms on which Pamela L Fitness provides service to its clients. Please ensure that you have read and fully understood them prior to engaging any Pamela L Fitness service.

Effective Date: November 2025

Business Name: Pamela L Fitness

Email Contact: pamela@pamelalfitness.com

Website: www.pamelalfitness.com

These Terms and Conditions govern your use of this website and any services, programmes, or content provided by Pamela L Fitness. By accessing this website or purchasing services, you agree to be bound by these terms.

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1. Services Provided

Pamela L Fitness services may include:

• One-to-one coaching

• Group coaching or challenges

• The 8 Week Plan, Invest in 8, Invested, Momentum

• Workshops, guides, or digital content

    • In-person speaking or training

Full details are provided on the website or via consultation.

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2. Booking and Payment

2.1. Booking

All coaching services must be booked and paid for in advance. Services may be delivered via video call, audio, app, messages, or email, depending on the package.

2.2. Payment Terms

• Full payment is required in advance unless otherwise agreed.

• Payment plans (if offered) must be paid on the agreed dates.

• Accepted payment methods will be detailed during the booking process.

Failure to make payment may result in paused or cancelled access to coaching services.

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3. Cancellations and Refunds

3.1. Client Cancellations

• If you need to cancel a coaching session, at least 48 hours’ notice is required.

• Sessions cancelled with less tan 48 hours notice may be forfeited and not rescheduled.

    • A minimum of one month’s notice is required to end any on-going monthly 1-1 or group coaching service.

3.2. Programme Refunds

Due to the digital and personalised nature of services:

• Refunds are not offered.

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4. Client Responsibilities

By signing up to coaching, you agree to:

• Be honest about your health status, injuries, or limitations.

• Follow the advice and plans provided to the best of your ability.

• Consult your GP before beginning any fitness or nutrition programme.

You acknowledge that results depend on your own effort, consistency, and lifestyle choices, and that results cannot be guaranteed.

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5. Health Disclaimer

Pamela L Fitness is not a medical practitioner. All services are for informational and educational purposes only and do not constitute medical advice.

If you have a medical condition, are pregnant, or taking medications, consult your doctor before beginning any programme. Participation is at your own risk.

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6. Intellectual Property

All materials, content, and branding provided as part of coaching services are the intellectual property of Pamela L Fitness.

You may not copy, reproduce, or share any materials without written permission.

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7. Confidentiality

All information shared by you is treated with respect and confidentiality. Pamela L Fitness will not share your data with third parties unless required by law or with your explicit consent. Please see the Privacy Policy for full details.

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8. Technology & Access

Pamela L Fitness is not responsible for technical difficulties affecting access to digital content or coaching services (e.g., internet failure, app downtime). Reasonable efforts will be made to resolve issues promptly.

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9. Limitation of Liability & Client Responsibilities

It is your responsibility to provide accurate and complete information about your health, medical conditions, injuries, or limitations prior to and during the coaching relationship. Pamela L Fitness is not liable for any loss, damage, or injury that may occur as a result of your failure to disclose relevant information.

To the maximum extent permitted by law, Pamela L Fitness shall not be liable for any indirect, special, or consequential loss, including (but not limited to) loss of income, profit, or opportunity arising from your participation in coaching services.

You agree to comply with all guidance, instructions, and recommendations provided as part of your coaching programme.

Pamela L Fitness is not liable for:

• Injuries sustained during training or exercise

• Health issues arising from your participation

• Missed progress due to non-compliance or lifestyle factors outside the coaching relationship

Total liability is limited to the amount paid for the specific service.

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10. Coaching Suitability

Before beginning any coaching programme, we will assess whether our services are suitable for your needs. If we believe that coaching is not appropriate or may not be effective, we will inform you and may refer you to another professional (e.g., a GP or specialist). In such cases, any applicable initial consultation fee will still apply.

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11. Right to Refuse Service

Pamela L Fitness reserves the right to refuse service to anyone who:

• Is abusive, disrespectful, or inappropriate

• Repeatedly fails to follow the coaching plan

• Breaches these terms

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12. Right to Complain

If you are dissatisfied with any aspect of your experience with Pamela L Fitness, please contact us directly at pamela@pamelalfitness.com so we can resolve the issue promptly.

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13. Updates

These Terms and Conditions may be updated at any time. Continued use of the website or services signifies your acceptance of any changes.

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14. Contact

For any questions or concerns regarding these Terms and Conditions, please contact:

📧 pamela@pamelalfitness.com

🌐 www.pamelalfitness.com